Underfloor heating provides even, comfortable warmth from the floor upwards, eliminating the visual intrusion of radiators and distributing heat more efficiently than conventional radiator systems. Jay Plumbing Heating & Drains installs both wet (water-based) and electric underfloor heating systems in Twickenham and across the TW1 postcode, from single bathroom electric mats to full ground-floor wet systems in extensions and renovations.
Underfloor heating is available in two fundamentally different forms — wet (also called hydronic) systems that circulate warm water through pipes embedded in or beneath the floor, and electric systems that use heating cables or mats beneath the floor finish to generate heat directly. The right choice depends on the scale of the installation, the floor construction, the existing heating system, and the intended use of the space.
Wet underfloor heating is typically the preferred choice for larger areas and for whole-floor heating across an extension or new build. The water circulating through the floor pipes is heated by the property's existing boiler (or a heat pump) — the system functions as an extension of the central heating circuit, typically running at a lower flow temperature than radiators (around 35-45°C compared to 65-75°C for radiators), which means condensing boilers operate at peak efficiency when paired with underfloor heating.
Electric underfloor heating is better suited to single rooms — particularly bathrooms — where the simplicity of installation (no pipework, no manifold, no connection to the central heating system) and lower installation cost outweigh the higher running costs compared to wet systems. In Twickenham's bathrooms, where tiled floors are the norm, electric heating mats are a popular choice for adding the comfort of a warm floor without the complexity of a wet system.
We cover Twickenham, Richmond, Whitton, St Margarets, Strawberry Hill, East Twickenham, Hampton, Teddington, Kingston upon Thames, Isleworth, Hounslow, Brentford, Kew and Feltham
Call 020 3519 7480 or email info@plumbers-twickenham.co.uk and we will talk through the job.
Rear extensions are one of the most common home improvement projects in Twickenham's Edwardian terraces, and underfloor heating is increasingly the chosen heating solution for the new space. The extension's ground floor slab or beam-and-block floor provides an ideal base for a wet underfloor heating system embedded in a screed or installed in an overlay panel system above the structural floor.
For wet systems in extensions, we design the pipe layout to ensure even heat distribution across the floor area, install the manifold (the distribution unit that connects the underfloor circuit to the central heating system), commission the system and balance the circuits. The manifold is typically positioned in an accessible location — a utility room, under-stair cupboard or purpose-built manifold box — and connected to the boiler's flow and return pipework.
An important consideration for wet underfloor heating is the floor build-up. A screed system adds approximately 75-100mm to the floor height, which must be factored into the floor levels of the extension relative to the existing house. Overlay systems are thinner — typically 15-25mm — and are designed for retrofit situations where minimising floor height increase is important. We advise on the most suitable system for each project based on floor construction and the available height.
For loft conversions in Twickenham's Edwardian houses, electric underfloor heating is usually the more practical option. The roof structure limits floor build-up depth, and electric mats can be installed directly beneath the floor finish with minimal added height. The loft's relatively good insulation (required by Building Regulations) means heat retention is good, reducing the actual running cost compared to a less well-insulated space.
Underfloor heating responds more slowly than radiators — the thermal mass of the floor means it takes time to warm up and cool down. Effective control is therefore important to avoid either a cold floor when you want it warm, or an uncomfortably hot floor that is expensive to cool down. The standard approach is a programmable thermostat in each zone that brings the UFH on sufficiently in advance of when it is needed.
Smart thermostat systems — including products from Heatmiser, Nest, Tado and Warmup — add remote control via smartphone, learning algorithms that adjust schedules based on how quickly the floor reaches temperature, and integration with weather data for predictive heating. For Twickenham homeowners who value energy efficiency and convenience, smart UFH controls are a worthwhile addition to any new system installation.
Zoning is another key element of effective underfloor heating. A large ground floor installation will typically be divided into several zones — kitchen-diner, sitting room, hallway — each controlled independently. This prevents the entire ground floor from being heated to the same temperature regardless of which rooms are in use, and allows each room to be scheduled around how it is actually occupied.
For wet systems, the manifold includes zone valves that are operated by the thermostats. Each thermostat calls for heat from its zone valve, which opens to allow flow through that circuit. The manifold is usually fitted with flow meters and balancing valves to ensure each circuit receives the correct flow, and an actuator on each zone valve allows individual circuit control.
Existing underfloor heating that has stopped working is not always a failed cable or pipe. The most common cause of UFH failure is a thermostat or controller fault rather than a problem with the heating element itself. We carry out UFH fault diagnosis before recommending any work, which often results in a simple thermostat replacement rather than the more disruptive floor investigation that owners fear.
For wet systems, overlay panel systems can be installed over existing floors with a build-up of around 15-25mm, making them suitable for retrofit situations where screed is not practical. For electric systems, heating mats can be installed under tiles with a minimal build-up of around 3-6mm for the mat itself plus the tile adhesive. Lift-and-relay of existing floor finishes is required in both cases, but the systems can work effectively in existing properties. We assess the specific floor construction during a survey to confirm suitability.
In most cases, yes. Wet UFH systems work with any boiler that can achieve the required flow temperature — typically 35-45°C for underfloor heating. Modern condensing boilers work particularly well with UFH because they operate at peak efficiency at these lower temperatures. Older non-condensing boilers will work but may need a blending valve to reduce the flow temperature to the UFH circuit. We assess the existing boiler and system as part of the design process and advise on any required modifications.
Running cost depends on the heated area, insulation quality, thermostat schedule and the electricity tariff. As a rough guide, a 5 square metre bathroom electric UFH mat running for two hours a day at a typical electricity rate costs approximately £1.50-£2.50 per week. For larger areas or more continuous use, wet systems connected to the boiler are significantly more economical. We can provide a rough running cost estimate for any installation we quote for.
Start with the thermostat — check that it is switched on, set to the correct temperature and that the schedule is active. Check the circuit breaker for the UFH circuit. If these are correct and the floor is not heating, call us. Most UFH faults are thermostat or controller failures rather than cable breaks, and a diagnostic visit will identify the cause quickly. If a cable break is identified, a professional repair kit can restore the circuit without floor excavation in many cases.