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Jay Plumbing Heating & Drains serves homeowners, landlords, agents and businesses across Twickenham and nearby areas. We handle planned plumbing jobs as well as urgent breakdowns, with clear communication and fixed pricing before work begins.
We work on everything from leaking taps and blocked drains to heating issues, appliance-related plumbing faults and urgent emergency call-outs. The goal is simple: respond quickly, diagnose properly and carry out work that lasts.
Homeowners, landlords, tenants, letting agents, HMOs, retail units, offices and other managed properties across the local area.
Twickenham, Richmond, Whitton, St Margarets, Strawberry Hill, East Twickenham, Hampton, Teddington, Kingston upon Thames, Isleworth, Hounslow, Brentford, Kew, Feltham.
Jay Plumbing Heating & Drains was founded on a straightforward principle: provide genuinely good plumbing and heating work to local homes and businesses in Twickenham, be honest about costs and timescales, and treat every property with the same care and respect we would want in our own homes.
Based at 6 Saville Road, Twickenham, we serve the TW1 to TW14 area and have built our reputation through word-of-mouth recommendation from satisfied customers across Twickenham, Richmond, Hampton, Teddington, Kew, Isleworth and surrounding areas. Our accreditations — Gas Safe registration, Which? Trusted Trader status and Checkatrade verification — reflect the standards we hold ourselves to.
We are not a call centre or a franchise. When you call, you speak to someone who knows the local area, understands the specific challenges of Twickenham's housing stock, and can give you practical, honest advice. The engineer who arrives is qualified, experienced and respectful of your property.
We invest in our team's continuing development, ensuring our engineers stay current with changes to gas safety regulations, Building Regulations, water regulations and best practices in plumbing and heating. Professional standards matter to us not as a box-ticking exercise, but because they protect our customers and reflect the quality of work we are proud to deliver.
Transparent pricing — We provide a fixed price before any work begins. There are no call-out charges, no hourly rates that multiply unexpectedly, and no invoice surprises. If additional work is identified during a visit, we discuss it with you and get your approval before proceeding. The price we agree is the price you pay.
Honest advice — We tell you what we find and what we recommend, not what earns us the most. If a repair is more sensible than replacement, we will say so. If your existing system is in good condition and does not need work, we will tell you that. Our reputation is built on customers trusting our advice, and we protect that trust.
Respect for your property — We protect surfaces, cover flooring where needed, work tidily, and leave the working area clean. Plumbing work can be disruptive; we minimise that disruption and treat your home with the same care we would want in our own.
Responsive communication — We answer calls, return messages promptly and keep you informed of timing. We know that waiting for a tradesperson who does not communicate creates anxiety. We aim to confirm appointments, give realistic time windows and call ahead when we are on the way.
Safe and compliant work — All work is carried out to current regulations and standards. Gas work is certified, Building Regulations notifications are made where required, and we provide documentation for all qualifying work. Compliance is not optional — it protects you, future owners and occupants of your property.
Local knowledge — We know Twickenham's housing stock, its hard water conditions, its drainage quirks and its specific plumbing challenges. This local knowledge makes us faster, more accurate and better at advising than a contractor with no connection to the area.
For plumbing, heating or drainage work across Twickenham and the surrounding area, call us on 020 3519 7480, email info@plumbers-twickenham.co.uk, or use the form on our Contact page.
We cover Twickenham, Richmond, Whitton, St Margarets, Strawberry Hill, East Twickenham, Hampton, Teddington, Kingston upon Thames, Isleworth, Hounslow, Brentford, Kew and Feltham. For emergency situations, calling is always the fastest route.
We aim to respond to all enquiries within a few hours during normal working hours. Emergency calls are answered at any time.
Phone: 020 3519 7480
Email: info@plumbers-twickenham.co.uk
Address: 6 Saville Rd, Twickenham TW1 4BQ
Hours: Monday–Friday 8am–6pm
Saturday 8am–4pm
Emergency: 24/7
Service area: Twickenham, Richmond, Hampton, Teddington, Kew, Isleworth, Hounslow, Brentford, Whitton, St Margarets, Strawberry Hill, East Twickenham, Feltham, Kingston upon Thames